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SERVICE quality: multidisciplinary and multinational perspectives

Publisher: Toronto Lexington Books 1991Description: xv, 350 p.ISBN: 669211524.DDC classification: 658.5

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Item type	Current location	Collection	Call number	Status	Date due	Barcode
Books in Stacks (S)	Management and Commerce Science & Technology	S	658.5 SER (Browse shelf)	Available		203908

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Previous	658.5 SCH Operations management: customer-focused principles	658.5 SCH Operations management: contemporary concepts and cases	658.5 SCH Operations managements: continuous improvement	658.5 SER SERVICE quality: multidisciplinary and multinational perspectives	658.5 SET Hierarchical decision making in stochastic manufacturing systems	658.5 SHE Statistical Method: From the viewpoint of Quality Control	658.5 STA Production management: systems and synthesis /	Next

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