On great service: a framework for action
By: BERRY, Leonard L.
Publisher: New York The Free Press 1995Description: xi, 292 p.ISBN: 29185556.Subject(s): Customer service-Quality controlDDC classification: 658.5Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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Books in Stacks (S) | Management and Commerce Science & Technology | S | 658.5 BER (Browse shelf) | Available | 223462 | |
Books in Stacks (S) | Management and Commerce Science & Technology | S | 658.5 BER (Browse shelf) | Available | 207092 |
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