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Customer relationship management and customer retention : a case of private healthcare service in Jaffna, Sri Lanka

Publisher: Jaffna: 2020Description: xvi, 213 p.Subject(s): Customer relationship

DDC classification: 658.812 Dissertation note: Ph.D. Thesis University of Jaffna 2020.

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Item type	Current location	Collection	Call number	Status	Date due	Barcode
Theses & Dissertations (PR)	Main Library Archives	PR	658.812 KAR (Browse shelf)	Not for loan		297169

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Previous	658.8 VAI Marketing strategies and development of micro, small and medium enterprises (MSMEs) in Northern province, Sri Lanka	658.800285 DAM Marketing information system	658.800723 SHA Case studies in marketing	658.812 KAR Customer relationship management and customer retention : a case of private healthcare service in Jaffna, Sri Lanka	658.8342 SHA Consumer psychology: a simple guide for understanding consumers	658.8770285 DIN Applications of Information Technology in Banking Sector and Customer Satisfaction.	660 CEY Report & Accounts 1987: government owned business undertaking of Ceylon manufacturers & merchants ltd	Next

Ph.D. Thesis University of Jaffna 2020.

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