| 000 -LEADER |
|---|
| fixed length control field |
00454nam a2200157Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
180710s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
256328 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.812 |
| Author Mark |
KAN |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Kannan, J |
| 245 #2 - TITLE STATEMENT |
|---|
| Title |
A Study on the service quality an d customer satisfaction of banking sector in T |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
Mannai Rajagopalaswamy Gover |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Tiruvarur |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
nmix, 232 p.+ CD Rom |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer service-evaluation |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| item type |
Books - Use in Library (PR) |
