000 -LEADER |
fixed length control field |
00346nam a2200121Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
180712s9999 xx 000 0 und d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
155623001X |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
620.00688 |
Author Mark |
FRI |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
FRIEDMAN, Lee A. |
245 ## - TITLE STATEMENT |
Title |
Zero defect marketing: the secrets of selling high tech services |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
Illinois |
Name of publisher, distributor, etc. |
Dow Jones-Irwin |
Date of publication, distribution, etc. |
1988 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
item type |
Books in Stacks (S) |