Management: meeting and exceeding customer expectations (Record no. 25299)

000 -LEADER
fixed length control field 00501nam a2200181Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230725120506.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 180712s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 324027257
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0324116519 [CD]
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4
Author Mark PLU
DDC Edition number 23
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name PLUNKETT, Warren R
245 ## - TITLE STATEMENT
Title Management: meeting and exceeding customer expectations
250 ## - EDITION STATEMENT
Edition statement 7th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. [Australia]
Name of publisher, distributor, etc. South-Western
Date of publication, distribution, etc. 2002
300 ## - PHYSICAL DESCRIPTION
Extent xxviii, 797 p. + CD-ROM
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Executive management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
item type Books in Reference (R)
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Source of acquisition Price Full call number Accession Number Date last seen item type
        Management and Commerce Main Library e- Resources Section 2018-07-13 Backlog 250.00 658.4 PLU NB848 2021-08-10 CD - Use in Library (PR)
        Management and Commerce Management and Commerce Science & Technology 2018-07-13 Not Known 0.00 658.4 PLU 158230 2018-07-13 Books in Reference (R)
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