Customer relationship management: concepts and cases (Record no. 10951)

000 -LEADER
fixed length control field 00517nam a2200205Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190806084220.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 190806b ||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788120346956
041 ## - LANGUAGE
Language of text/sound track English
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Author Mark KUM
DDC Edition number 23
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Kumar Rai, Alok
245 ## - TITLE STATEMENT
Title Customer relationship management: concepts and cases
250 ## - EDITION STATEMENT
Edition statement 2nd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Delhi
Name of publisher, distributor, etc. PHI Learning
Date of publication, distribution, etc. 2014
300 ## - PHYSICAL DESCRIPTION
Extent xxiv, 501 p.
500 ## - GENERAL NOTE
General note Include Index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
942 ## - ADDED ENTRY ELEMENTS (KOHA)
item type Books in Stacks (S)
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Source of acquisition Price Total Checkouts Full call number Accession Number Checked out Date last seen Date last checked out item type
        Main Library Main Library Science & Technology 2018-07-16 Not Known 1425.00   658.812 KUM 236914   2018-07-16   Books in Reference (R)
        Management and Commerce Management and Commerce Science & Technology 2018-07-13 Not Known 1425.00 3 658.812 KUM 249841 2023-05-11 2023-04-11 2023-04-11 Books in Reference (R)
        Management and Commerce Management and Commerce Science & Technology 2018-07-16 Not Known 1425.00 3 658.812 KUM 249842   2024-01-04 2023-11-30 Books in Stacks (S)
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