Martin, John E.
Command performance: the art of delivering quality service - [S.l] A Harvard business review book 1994 - xx, 260 p.
875845622
Management
658.8 / MAR
Command performance: the art of delivering quality service - [S.l] A Harvard business review book 1994 - xx, 260 p.
875845622
Management
658.8 / MAR